Privacy Policy

At TRYRIX, we collect information you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes:

• Name and email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via Razorpay — we never store card details)
• Order history and preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping updates via email
• Create and manage your account
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We do not sell your personal information. We share your information only with:

• Payment processors (Razorpay) for secure payment handling
• Shipping partners for order delivery
• Email service providers (Resend) for transactional emails
• Analytics tools to understand site usage (anonymized data)

All third-party service providers are required to protect your information and use it only for the purposes we specify.

We use essential cookies for authentication and site functionality. Optional analytics cookies help us understand how visitors use our site. You can control cookie preferences via the cookie consent banner or your browser settings.

Types of cookies we use:

• Essential: Authentication, cart, session management
• Analytics: Anonymous usage data to improve our site
• Preferences: Your language, currency, and display settings

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS), secure authentication via Supabase Auth, and parameterized database queries to prevent injection attacks. Payment data is processed by Razorpay (PCI DSS compliant) and never stored on our servers.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of promotional emails
• Withdraw cookie consent

To exercise any of these rights, contact us at privacy@tryrix.in.

We retain your personal information for as long as your account is active or as needed to provide services. Order records are retained for 7 years for tax and legal compliance. You can request account deletion at any time.

Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

For questions about this privacy policy or our data practices, contact us at:

• Email: privacy@tryrix.in
• Website: tryrix.in